HQD Australia sells nicotine vaping products, which are restricted to adults. You must be 18 years of age or older to purchase from this site, in line with Australian law. This page explains how we verify age and why.
Age Verification at Checkout
Every order requires you to confirm your date of birth at checkout. Orders that don't meet the minimum age requirement are not processed.
Age Verification on Delivery
Because these are age-restricted products, couriers require photo ID confirming the recipient is 18 or older before a parcel can be released. Parcels cannot be left unattended without this check. Have valid ID (driver's licence, passport, or proof-of-age card) ready when your delivery is expected, see our shipping and delivery page for estimated delivery windows.
Why We Verify Age Twice
Checking age at both checkout and delivery reduces the risk of a restricted product reaching a minor at any point in the order process, and reflects the seriousness with which we treat our legal obligations as a retailer of nicotine products.
Nicotine & Health
HQD vaping products contain nicotine, which is addictive. These products are intended for existing adult nicotine users. If you're pregnant, have an underlying heart condition, or are otherwise concerned about nicotine use, consult a healthcare professional before use.
Regulatory Compliance
Vaping product regulations in Australia are subject to change at both state and federal level. We monitor regulatory requirements on an ongoing basis and adjust our processes accordingly. If you have questions about current legal requirements in your state or territory, we recommend checking with the relevant state health department or the Therapeutic Goods Administration (TGA).
Questions About This Policy
If you have questions about our age verification process, contact us via our contact page.